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订课规则

订课规则

  • 会员可于课程开始前四天预约课程

  • 会员可透过电话或亲临会馆柜台或透过订课系统上网预约课程

  • 为了加速订课的速度,会员可于来电前先准备好自己的会员卡号

  • 会员不可重复预约课程或是预约相同时间的课程

  • 会员不可预约于课程开始后一小时内开课之他馆程,相同的规则适用于同会馆预约课程之相关规定

  • 会员最晚请于课程开始前一小时完成预约课程

  • 会员如欲取消课程必须于课程开始前一小时取消预约

  • 会员可透过电话或亲临会馆柜台预约或取消课程

  • 请于课程开始前十分钟亲临会馆

  • 已完成预约会员如果未在课程前抵达会馆,会馆将保留上课的权益;并将安排现场候补的会员递补上课.前者将视为旷课

  • 会员必须向柜台领取课程卡才能进入教室

  • 课程卡将于有效预约情形下于课程开始前2.5小时内在柜台领取

  • 课程开始后将无法列印课卡

  • 会员若遗失课程卡,请向柜台索取”重印”的课程卡,并将标示于您的课程卡上

  • 领取课程卡时请确认课程卡上为您的姓名及课程名称;巅峰时间请务必确认清楚以免影响您的上课权益

  • 会员均有按预约的时间上课之义务,如已预约课程却未依规定办理取消致有缺席者,其缺席次数达到3次(含), 会员将被罚款 60元。本公司将保留在没有预先通知的情况下取消, 修改课程内容和老师的权利。
     


订课FAQ

  1. 我无法收取登入的邮件。

    您入会时所登记的信箱可能有误或是不存在,请直接与我们的服务经理(Club Service Manager)或服务专员(Club Service Officer)反应,将竭诚立即为您服务。当您填写正确的信息于会员服务申请表格后,我们将寄发邮件至您正确的信箱地址内。
     

  2. 我想要更换我的电子信箱地址。

    请直接与我们的服务经理(Club Service Manager)或服务专员(Club Service Officer)反应,将竭诚立即为您服务。当您填写正确的信息于会员服务申请表格后,我们将寄发邮件至您正确的信箱地址内。

     

  3. 我无法于官网的课程预约系统内取消我较早前预约的课程。

    如会员欲取消预约之课程者,应于课程开始一个小时以前,以电话或网络取消预约;课程开始前一小时可透过电话至会馆柜台取消课程。

 
 
 
 
 
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